Terms of service

Terms of Service

Welcome to Elephantnoze. By accessing our website or purchasing our products, you agree to the following terms and conditions. We’ve created these terms to keep your shopping experience clear, fair, and transparent.

General

All orders are subject to product availability and order confirmation.
Elephantnoze reserves the right to refuse or cancel an order when necessary.
We may contact customers to verify order details before processing an order.

Product Information

We make every effort to provide accurate product descriptions, images, and information.
Due to lighting, photography, screens, and product batches, slight variations may occur.
Fragrance perception can naturally vary from person to person.
We recommend testing a small amount before regular use, especially if you have sensitive skin.

Pricing & Payments

All prices on our website are listed in Pakistani Rupees (PKR).
Prices may be updated or changed at any time without prior notice.
The applicable price at the time of placing your order will be considered the order price.

Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.
Customers must follow the required return process and meet the applicable eligibility conditions.
We reserve the right to approve or decline a return based on the condition of the product.

Product Use & Liability

Elephantnoze takes care in selecting and preparing its fragrances. However:

Elephantnoze is not responsible for delays, losses, or issues caused by courier services.
Customers are responsible for using products as intended and according to the product information provided.
Individual skin reactions may vary. We recommend performing a small patch test before full use.
Discontinue use if irritation or discomfort occurs.