Return & Refund Policy

At Elephantnoze, we want you to shop with complete confidence. We carefully prepare every order with love and attention, and our goal is for you to be truly happy with your purchase. If something isn’t right, we’re here to help.

Return Eligibility

• Returns are accepted within 14 days of delivery.

• The product must be mostly unused, with at least 90% of the original quantity remaining.

• The product must be returned in its original condition and packaging.

Return Process

• To request a return, please contact us on WhatsApp at 0303 8045190.

• Our support team will guide you through the return process with care.

• Once your return is approved, please send the product back as instructed.

• Approved returns are processed within 7–14 working days after the returned product has been received and inspected.

Refund Details

• Original delivery charges are non-refundable.

• Refunds are issued after the returned product has been carefully inspected and approved.

• Refunds will only be processed once the return meets our eligibility requirements.

Important Note

• Sale items are not eligible for return or refund.

Thank you for choosing Elephantnoze. Your trust means a lot to us, and we truly appreciate your support. ❤️